Customer Reviews
Based on 17 reviews
76%
(13)
12%
(2)
12%
(2)
0%
(0)
0%
(0)
S
I live in Indonesia & I bought this product at KKV Store.
I have a lot fun time to building it & very enthusiastic to see the result with high expectation but later then I found that 2 parts which is supposed to be Functional Stick & 1 Boom didn't work as it should be (the inner pin cannot be pulled out) while the other one of Boom & Bucket still works properly (as seen in the photo, I cannot even place Stick in its space)
I tried to complaint to the store but they refuse to give replacement parts that are broken so this product become no other than trash on my desk.
Please advise how to get those replacement parts so that the model can be completed
Hi there, thank you for your feedback and for sharing your experience with our product. We apologize for the inconvenience caused by the broken parts. Our team is always striving to provide high-quality products and we understand how frustrating it can be when there are issues with the product. We would be more than happy to assist you with the replacement parts. Please kindly follow the After-sales replacement system at https://service.decadastore.com/page/login.aspx.
We hope to resolve this matter for you as soon as possible. Thank you for choosing our product.
J
Overall, a great set with great functions and awesome quality. Finally, a set that makes you think and pay attention to instructions when building. I was really impressed with the quality of parts.
K
On the first place I want to say that it's a beautifull set. Well thought, giving a lot of fun for nearly 8 hours.
The only problem is the RC system. Only two elements are working properly, but even after deconstructing and building obce note, the problem isn't solved.
I still believe that in a short time I'll be able to use all the possibilities and then think about purchasing a next set.
T
Hi, this is a great model and I'm having fun putting it together. But I'm having trouble with the tracks moving. Whenever I try to move them in opposite directions (that is, turn the excavator on its own axis), the engine function change lever ends up being moved and releases the gears, causing the tracks to stop. I would like to know if this is a known issue and how to resolve it. Thank you very much.
W
Hi. In my opinion very good set.
A
Super fun build, loved the incredibly easy motorization. Works great with or without, but definitely recommend getting it motorized!
E
Set is excellent overall. One improvement area is the clutch piece JM00540001 which another reviewer has already mentioned. It is too easily "stripped" when engaged to drive the heavy tracks. I used the red clutch piece as
JM00440001 as a replacement, but perhaps the designers can relook at how to reduce the friction in the tracks. Still, an excellent model, had lots of fun building it.
D
This was a very fun build, seeing the multiple gears come together to create a multi-functional unit. I felt like I was learning an engineering lesson while putting it together - instructions very clear for each step. The Power Function is a must-have, otherwise the motions are much slower to engage by hand. Unfortunately, after running it for just a few minutes, some of the functions stopped working. I eventually identified that the clutch piece (JM00540001 per manual) were of bad quality and had broken. If this piece is replaced though, everything works well! Overall a highly recommended set.
P
Can you please provide links to the instructions?
There is no way to download them from web page - links are broken. It seems that only this model is affected.
I own this model, but I lost instructions :/
j
kan niet verder 1 ontbrekend onderdeel {tandwiel}
