After-Sale Service

After-Sale Service

Regular price$1.00
/
Options
Style
Free Replacement Parts   • After-sales Service • Free Shipping Over $20

We deliver worldwide using international express. Your parcel will arrive within 5-15 business days after leaving our warehouse

This link is for purchasing uncommon parts use.

Buying from the official store guarantees free after-sales service, but products bought elsewhere will be subject to an additional fee for Shipping. Purchasing proof is needed while applying for the after sale service.

Nancy: nancy@doubleeagle.cc

Hedy: hedy@doubleeagle.cc

Please note that responses may take 1-2 days.

Thank you for choosing CaDA products.

Customer Reviews

Based on 5 reviews
80%
(4)
20%
(1)
0%
(0)
0%
(0)
0%
(0)
G
Garry Bagridge
Optional LED lighting boards for Volvo FMX cab (E115)

I found it hard to buy these optional LED light boards, so I was able to buy them direct from Double E. Service and support was fabulous.

The light boards are made to work with the sound and lighting unit fitted to the pre-built Volvo FMX tipper truck, but if you just buy the FMX cab kit to put on a Tamiya or Lesu chassis and want to fit a different sound and light module (like Beier or Servonaut) then you have to adapt the wiring to make the LED boards work.
It would be good if Double E can look at these lighting boards to go into the cab only kits and make the wiring independent for each board so that they can be connected more easilly to other control units as mentioned above.

A
Aaron C.
Remote

Needed a new remote for an excavator as original was lost. Must admit I was a little skeptical at first, but everything was delivered without a hitch. No complaints. Even ordered an extra.

M
M.B.

Bardzo dobry kontakt. Szybka realizacja.

J
James Wade
I needed to buy stickers and you sold them to me

Shipping was reasonable, service was exactly as promised. Absolutely no complaints!

C
Christopher Scutchings
Digger man

I think as a company 10/10 your help and understanding is more than excellent! You have really helped me through my problems that I had with my model excavator and I can't thank you enough. Nice that you supported me. Again many many thanks. Chris.